Hello Student Update on Covid-19 (Coronavirus)
20/21 Bookings – Book with Confidence Guarantee
We understand that you may be hesitant to book your home for next year, so to help you with making this decision, we at Hello Student have made allowance over and above our normal cancellation policy to protect you and allow you to cancel any booking made for September 2020, if any of the below apply (proof is required):
If your Visa processing is delayed then our normal cancellation policy will apply
Read more here
From semester & short term lets, longer term lets and reducing the number of weeks in our standard annual lets, we will have a tenancy that suits as we understand that under these exceptional circumstances that each of your educational journeys are unique.
Find out more here
Our main focus is the wellbeing of the thousands of students that continue to live with us but we also understand why students may have already moved out of or may wish to move out of their accommodation. That’s why back in April, we made an exception to our normal cancellation policy and allowed an early tenancy release refunding rent to thousands of students who met our criteria.
We understand you may have questions about current or future bookings , so please feel free to contact us. You can find out more information about Coronavirus and how you can stay safe by visiting the NHS Website