Self - Isolation Support - Hello Student

As part of the government guidance, students arriving from outside of the UK are legally required to self-isolate. If you need to self-isolate, we have developed a series of specialist services and support to help you settle in safely and comfortably in your own private studio.

Virtual Check in

Check in online, collect your key and head straight to your room.

Parcel Delivery

Contactless delivery to your room every day.

Essentials Food Delivery

Order all of your food essentials and we will deliver them direct to your door.

Virtual Events

Stay connected and take part in a range of activities from creative cooking to yoga and film nights.

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Health & Wellbeing

Our team will contact you regularly to make sure you have everything you need and you’ll have 24/7 access to the health assured student assistance platform.

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Laundry Service

Book your laundry cleaning service and we will arrange collection and drop off to your studio.

Add a Welcome Pack

Order all of the essential items to make your studio feel like home and we will have them waiting in your room when you arrive.

Covid Testing Support

We can provide details of the nearest testing centres and help arrange your travel if required. If you have opted to self -test, we can mail your tests on your behalf.

Anything Else?

Just let us know what you need, or complete on the online portal, and we will get it straight to you.

To ensure that we keep you safe and Covid compliant, the quarantine package only applies to self contained studio’s, 1 bed apartments or shared apartments where you are the only occupant. This applies to our properties located in England & Wales only.  Please contact us to discuss your individual circumstances.

All arrivals in Scotland are required by law to quarantine in an approved hotel facility for 10 days.

Get in touch with a member of the team to discuss how we can help if you need to self-isolate