A home you feel safe in
From secure key-fob entry and CCTV to friendly on-site teams and night caretakers, student safety is our priority. Alongside our 24/7 wellbeing support programme, we provide regular fire safety drills and guidance to help residents feel confident and supported throughout their stay.
Security
A safe and secure living environment is at the heart of the student experience. With controlled building access, CCTV coverage, intercom systems and dedicated on-site teams, residents can enjoy peace of mind throughout their stay. All visitors must be approved before entering the building.
24/7 Student Assistance Programme
All Hello Student residents get free access to 24-hour support and professional counselling delivered by our partners, HealthHero. This free and confidential service is available 365 days a year via phone or mobile app. So, whenever and wherever you need us, we’ll be there.
Fire Safety
When it comes to fire safety, preparation matters. Our residents take part in regular evacuation drills and benefit from fire safety awareness activities delivered alongside local fire services, helping everyone know what to do in an emergency.