In these uncertain times, we understand that you may be hesitant to book your home for next year, so to help you with making this decision, we at Hello Student have made allowance over and above our normal cancellation policy to protect you and allow you to cancel any booking made for September 2020 if any of the below apply:
- Your course start date is delayed, we’ll put back the start of your tenancy to match the starting month of your course. You must inform us at least one week before your original check-in date, otherwise you will be liable for the full costs associated with the original tenancy.
- World Health Organisation recommendations and decisions around Coronavirus advise that you do not travel
If your Visa processing is delayed then our normal cancellation policy will apply.
If you decide to defer your course until September 2021, we can transfer your booking to the next academic year. Ask the team for details.