During your tenancy
Am I allowed guests?Is there 24/7 security at my accommodation?What happens with my post and parcels?How do I report a noise complaint?How do I send a request to the maintenance team?Do you offer contents insurance to protect my belongings?How do I access the Spectrum App?What's included in my rent?Council tax informationHow to use your smart heatingWhy have I been sent safety certificates for my new home?Who can I talk to about the contents of the safety certificates?What is an Energy Performance Certificate?What does the rating on my certificate mean?What is an Electrical Installation Condition report?What does the status on my Electrical Installation Condition report mean?