How to Book

Online (on this site!) just choose your city, find the property that suits you best, choose a room, then follow the instructions from there.

You can call or email us to book, using the number or email address on your chosen property’s page.

Or book in person. Just pop in and our team will answer your questions, show you round the building, and help you book.

The Booking Process

Booking with us is simple, we won’t ask you to pay any deposits or upfront costs! All you need to do is complete an online booking form. We’ll ask you your name, number and email (all the usual personal details) and how you’d like to pay. 

After that’s all done, and we’ve accepted your booking, you’ll be sent an offer of accommodation. We’ll send you a link to complete some further details and create your resident account. Once your account is created, you’ll need to verify your identity, so please have your photo ID to hand for this part of the process. If you have chosen to pay your rent in instalments- you’ll also be asked to provide details of your guarantor.  Finally, you can access your tenancy agreement which you’ll need to sign.   

All of these steps will need to be completed within 5 days and then… that’s it. You’ve booked a room. Congrats! You will need to make your first payment 10 days before your move in date. If you are unable to move in please advise your accommodation manager as you are legally bound to pay your full year’s rent upon signing your tenancy agreement. 

Any Special Requests?

We want to make sure your room’s just right. On your booking form, you’ll see a preference box. There, you can tell us if you’re looking for anything in particular from your room. Things like: I want to live with my friends. We’ll do our best to make sure it happens. 

Types of room

You’ll see a few different types of room when you’re browsing our buildings. Here’s what you can book.

A room. Your own bed, desk, chair, bookshelves, wardrobe, and plenty of storage. It’s almost always ensuite, and gives you access to the building’s shared communal spaces, like gyms and study rooms.

A studio. This gives you your own study space, bathroom, kitchen, and living area. You’ll have access to shared communal spaces in the building, like cinemas. Some of our studios are big enough to share between two – speak with the Accommodation Manager to check availability. Note: you both have to be full-time students, studying in the UK.

Shared apartments. You can book one room, or a whole apartment to share with friends. You’ll get your own bedroom, with a study area, and almost always, an ensuite. You’ll share a kitchen and lounge with your new flatmates, and depending on the property, some great communal spaces too.

Types of communal spaces

Our buildings are more than the sum of their rooms. So in almost every Hello Student property, you’ll find places to meet, play, and work with other students. Here are a few.

Gyms. You’ll likely find treadmills, cross trainers, exercise bikes, rowing machines, and fitness and weight training equipment.

Cinema rooms. A huge projection screen, with surround sound, and remote control. And ambient lounge seating. (Comfy.) Use the blu-ray player, or plug in your laptop to play your own films.

Games rooms. Here, you’ll find foosball. Or pool. Or table tennis. And fun. Competition. Laughter.

Study rooms. There are small rooms for private study, and large rooms for group work.

How to pay

You can pay via a debit card, direct debit or bank transfer. (No cash or cheques, sorry.) If you’d like to change a payment method you’ve already set up, please contact your accommodation manager directly. You can pay your whole year’s rent, in full, at the start of the year. That way you won’t need a guarantor. Or you can pay in instalments – you’ll need a guarantor to do that. 


They’ll need to provide us with proof of address (less than three months old) and photo ID. They’ll also need to provide proof of available funds (for example, three months of payslips and/or a recent bank statement). Don’t have a UK guarantor? You can still pay in instalments, with a guarantor from Your Guarantor 

Living in Scotland?

In Scotland, we’ll only ask you to pay up to six months’ rent in advance. But if you want to, you can still pay for the whole year. Just give your property’s team a call.