FAQ Topics
Renters’ rights
Bookings
Cancellations
Moving in & out
During your tenancy
International students
What do I do if I don’t get a place at University?
If you’re a first-year prospective undergraduate student and the offer at your preferred higher education institute is withdrawn, we may be able to release you from your tenancy agreement if:
- You find a suitable replacement to take a new tenancy agreement for the rest of your tenancy – this person must be at least 18 years old, enrolled as a full-time student in a university close to the accommodation, enter into a tenancy agreement with us, pay all sums due within it, provide a guarantor where reasonable who must accept the terms and conditions set out in the tenancy agreement.
- You provide a written rejection letter from your chosen higher education institute.
- You provide a copy of the acceptance letter from your new higher education institute.
If you need more guidance, please call us on 0141 488 0926. Our phoneline is open Monday to Friday 8am – 6pm.