We’re here

Moving to a new country is one of the most exciting things you can do. But it comes with challenges too. So here’s a few tips to help you settle in and feel at home in the UK.

And if you have any questions, don’t hesitate. Contact us.


Many international students coming to the UK will need a visa to study and remain. If you are declined the needed visa, you may be able to cancel your booking upon providing proof. Please contact the accommodation manager where you have booked.


Opening a bank account

You can’t open a UK bank account until you’re in the UK, but make sure you do, as soon as you can. It’s the safest place to keep your money.

To open an account, you’ll need documents from your university with details about you and your course. You’ll also need your passport. Check with your chosen bank to find out exactly what they need from you.

Setting up your account will take at least a week. So until then, make sure you have enough money for your first few weeks in your new city.

For more detail, see the British Bankers Association’s guide for international students, or speak to your student union.

Visit the Money Advice Service for… well, advice on money (budgeting, managing your money, things like that).

Getting a UK mobile phone

Mobile phones are cheap to buy – but expensive to use. Especially for calling abroad.

There are two main types of mobile payment plans:

Contract. This means compulsory monthly payments, often with extra call charges – but the phone comes cheaper, or free. To get a contract, you’ll need an enrolment letter from your university. Check any contract carefully before you sign!

Pay as you go. No contract, no credit check, no monthly bills, and no enrolment letter needed. But you’ll pay more to buy the phone, and calls will be more expensive than on contract.

Don’t rush to buy! Check all the deals for international calls and make sure you get the phone and deal that’s right for you.

For information on mobile phone companies and prices see www.mobiles.co.uk.